WA Water Corporation
Manager Corporate Risk Management
From 2023 to date, Phoenix Resilience has supported Water Corporation in the planning, design, development, and validation of its Business Continuity Management System (BCMS). This included integration with incident management processes to ensure effective coordination during disruption events. Phoenix Resilience contributed to the development of the Business Impact Analysis (BIA), continuity plans, and facilitated executive engagement during the endorsement phase. Additionally, they designed, facilitated, and evaluated a disruption event exercise that tested the integration of business continuity, incident management, and crisis management capabilities.
Throughout the engagement, Phoenix Resilience demonstrated a high level of professionalism, expertise, and collaboration. Their team was responsive, knowledgeable, and a pleasure to work with, contributing significantly to the success of the work.
Trilogy Funds Management Limited
Justin Smart - COO
"We engaged Phoenix Resilience 2 years ago to assist us with getting our risk management program off the ground. With Lisa's guidance, we developed a comprehensive approach to risk identification, analysis, evaluation and treatment of risks across all of our business divisions - we now have a clear path forward detailing where we need to be in terms of risk management. I would have no hesitation in recommending Lisa and Jason as your risk professionals."
Outback Air Race
Stuart Payne - Race Manager
"Phoenix Resilience provided risk and resilience management services to the Outback Air Race, an around Australia fundraising event for light aircraft held every three years, organised by a volunteer association. With ever-escalating expectations from both society and regulatory bodies around risk management for public events, we found the assistance from Lisa and Jason at Phoenix Resilience to be highly valuable. Their domain knowledge of aviation and their pragmatic application of sound risk management principles was superb. They significantly improved the ability of the event to plan for and cope with potential threats and incidents. We unreservedly recommend risk and incident management services provided by Phoenix Resilience."
Queensland’s Inspector-General Emergency Management
Iain Mackenzie
"I have had the pleasure of working with Jason for a great number of years both in his role with Brisbane City Council and also formerly with Emergency Management Queensland at Kedron. His expertise and willingness to more broadly assist the development of disaster management in Queensland has been invaluable over many years."
The Prince Charles Hospital Foundation
Katrina Beasley - COO
"Phoenix Resilience helped us design and implement a robust resilience program for our organisation. Recently, Lisa ran a training and practice event where we talked through a crisis scenario and, as the leadership team, we had to apply the plans we designed. Shortly after this training, we experienced a real disruptive event and, thanks to the plans, training and practice we had with Lisa, we were much better prepared to respond and recover effectively and with confidence."
WA Water Corporation
Manager Corporate Risk Management
From 2023 to date, Phoenix Resilience has supported Water Corporation in the planning, design, development, and validation of its Business Continuity Management System (BCMS). This included integration with incident management processes to ensure effective coordination during disruption events. Phoenix Resilience contributed to the development of the Business Impact Analysis (BIA), continuity plans, and facilitated executive engagement during the endorsement phase. Additionally, they designed, facilitated, and evaluated a disruption event exercise that tested the integration of business continuity, incident management, and crisis management capabilities.
Throughout the engagement, Phoenix Resilience demonstrated a high level of professionalism, expertise, and collaboration. Their team was responsive, knowledgeable, and a pleasure to work with, contributing significantly to the success of the work.
Trilogy Funds Management Limited
Justin Smart - COO
"We engaged Phoenix Resilience 2 years ago to assist us with getting our risk management program off the ground. With Lisa's guidance, we developed a comprehensive approach to risk identification, analysis, evaluation and treatment of risks across all of our business divisions - we now have a clear path forward detailing where we need to be in terms of risk management. I would have no hesitation in recommending Lisa and Jason as your risk professionals."
Outback Air Race
Stuart Payne - Race Manager
"Phoenix Resilience provided risk and resilience management services to the Outback Air Race, an around Australia fundraising event for light aircraft held every three years, organised by a volunteer association. With ever-escalating expectations from both society and regulatory bodies around risk management for public events, we found the assistance from Lisa and Jason at Phoenix Resilience to be highly valuable. Their domain knowledge of aviation and their pragmatic application of sound risk management principles was superb. They significantly improved the ability of the event to plan for and cope with potential threats and incidents. We unreservedly recommend risk and incident management services provided by Phoenix Resilience."
Queensland’s Inspector-General Emergency Management
Iain Mackenzie
"I have had the pleasure of working with Jason for a great number of years both in his role with Brisbane City Council and also formerly with Emergency Management Queensland at Kedron. His expertise and willingness to more broadly assist the development of disaster management in Queensland has been invaluable over many years."
The Prince Charles Hospital Foundation
Katrina Beasley - COO
"Phoenix Resilience helped us design and implement a robust resilience program for our organisation. Recently, Lisa ran a training and practice event where we talked through a crisis scenario and, as the leadership team, we had to apply the plans we designed. Shortly after this training, we experienced a real disruptive event and, thanks to the plans, training and practice we had with Lisa, we were much better prepared to respond and recover effectively and with confidence."