Incident Management

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Incident management covers what you do from the moment you become aware of an unfolding situation, until the response objectives have been met and transition to recovery can safely commenceIt includes capabilities, capacity, coordination structures, process, technology and leadership.  

Our Incident Management Services

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Development & review of Incident Management plans 

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Incident Control & Coordination Centre Management  

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Incident Management Training 

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Simulations & multi-agency exercises

Incident Management Training Options

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Decision making in crisis & emergency

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AIIMS training contextualised to organisation/industry 

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Incident management training tailored to your organisation's risk profile & plans

Built on Recognised Standards and Guidelines

Our work references the following guidelines:

  • Australasian Inter-service Incident Management System (AIIMS) 
  • ISO 22320:2018 Security and resilience — Emergency management — Guidelines for incident management 
  • Australian Institute for Disaster Resilience (AIDR) Incident Management Handbook  
  • New Zealand Co-ordinated Incident Management System (CIMS) 
  • United States National Incident Management System (NIMS)