Our approach

What we do

	Awareness	Have you identified the threats and hazards your organisation is exposed to? And the strengths and opportunities that can bolster your business?
	We map your holistic risk profile incorporating multiple disciplines of risk including: Enterprise; Business continuity, crisis and emergency; Security, workplace health and safety; and Product and services quality management. To build on your strengths and opportunities we design opportunity scoping models.
	Assessment	Do you want to know where you can improve your resilience? Want a competitive edge?
	We do: Organisational policy, framework and KPI development and implementation; Business Continuity and Crisis Management plans and procedures; Disaster and Emergency Management Response & Recovery strategies and plans; Cyber Resilience policies, plans and procedures; and Major event, multi-agency and stakeholder exercise planning.
	Planning & Design	Do you need effective documentation, plans, procedures and reporting formats?
	We deliver: Organisational policy, framework and KPI development and implementation; Business Continuity and Crisis Management plans and procedures; Disaster and Emergency Management Response & Recovery strategies and plans; Cyber Resilience policies, plans and procedures; and Major event, multi-agency and stakeholder exercise planning.
	Implementation & training	Do you want to improve and develop the resilience capability of your organisation?
	We facilitate: Training needs analysis and capability development strategies; Education and training policy, framework and professional development continuums;/li> Program, course and short training package development and delivery; Workshops, desktops, simulations, field and multi-agency disaster exercises; and Specialised training in crisis leadership, reputation management and disaster recovery.
	Verification	Do you want to check if you’re doing the right things and grow confidence in your organisation?
	We provide: Testing: systems, processes, procedures and resources; Exercises: real-time simulations and scenarios, hypotheticals, desktop and discussion; Reviews: audits, inspections, post-event and after-action reviews; Incident investigations: root cause analyses, design of preventive and corrective actions; and Performance: performance data analyses and improvement measure developments.

Phoenix Resilience

Our success stories

As the saying goes: “Failing to plan is planning to fail”. Increasing your resilience through planning, training and practicing helps protect your staff, assets, customers, reputation and financial viability when adversity strikes.

Hear what our clients say about our work and how it helped them be ready and be resilient.

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